Strategy Fellow
Primary Purpose
Partner with leaders across the organization to bring process, structure, and data to bear against key operational challenges and opportunities through a 12-month fellowship program. In doing so, drive sustainable, profitable growth by improving the fan experience and/or the organization’s efficiency and effectiveness. Collaborate with departments to not only identify these opportunities but develop plans to take action against them, tools to monitor progress, and a process to continue to learn and improve moving forward.
Job Responsibilities
STRATEGIC PROJECT MANAGEMENT
• Partner with department leaders (e.g. Concessions, Ballpark Ops, IS, etc.), Strategy & Analytics team members, and Market Research (where relevant) to assess current state of the business and identify growth or efficiency improvement opportunities
• Identify relevant best practices from within and outside of the industry
• Develop plans for implementing new approaches, tools, and strategies and gathering feedback to continuously improve
• Build tools and systems to monitor new approaches, tools, and strategies and measure their impact over time
• Develop clear documentation and partner to create transition plan to embed capability for on-going use of new approaches, tools, and strategies within the department
BUSINESS PLANNING
• Partner with department leaders to build tools and systems to support business planning process
• Develop inputs into budgeting and forecasting where relevant
PROCESS CREATION & IMPROVEMENT
• Assess prioritized business processes and identify opportunities to improve efficiency and/or efficacy
• Engage key stakeholders and synthesize internal and external best practices to inform process design
• Craft a plan to monitor and refine processes on an on-going basis
Fellowship Program Participation
• Engage actively in all on-boarding programming as well as on-going development activities, training and coaching
• Other duties as assigned by supervisor.
Job Requirements
Education & Experience
• A Bachelor’s degree in Business Administration, Economics or Statistics or other relevant field is required
• Experience within the sports/consumer packaged goods industry collaborating with internal sales, brand, and management teams is preferred.
• Superior strategic analysis competencies – performs sophisticated hypothesis-driven analysis with only broad oversight and passion to create decision tools to support business team
• Ability to understand implications of analysis and probe deeper when confronted with inconsistent or insightful findings
• Ability to draw well-integrated conclusions and tell a cohesive story from insights and analyses
• Understanding of statistics and experience in regression analysis.
• Advanced Microsoft Excel, Outlook, Word and PowerPoint skills. Knowledge of Tableau, SQL or R is a plus. Must have a strong interest to learn and use new software which improves work efficiency and output
Job Requirements
• Strong initiative and the ability to work well with others in a fast-paced, dynamic environment
• Excellent interpersonal skills and ability to partner and collaborate effectively with cross-functional partners
Standard Requirements
• Reads, speaks, comprehends and communicates English effectively in all communications.
• Represents the Cleveland Indians in a positive fashion to all business partners and the general public.
• Ability to develop and maintain successful working relationship with members of the Front Office.
• Ability to act according to the organizational values at all times.
• Ability to work with multicultural populations and have a commitment to fairness and equality.
• Ability to walk, sit or stand for an entire shift.
• Ability to work extended days and hours, including holidays and weekends.
• Ability to move throughout all areas and levels of the Ballpark.
• Ability to work in a diverse and changing environment.
• Occasional physical activity such as lifting and carrying boxes up to 25lbs..
Partner with leaders across the organization to bring process, structure, and data to bear against key operational challenges and opportunities through a 12-month fellowship program. In doing so, drive sustainable, profitable growth by improving the fan experience and/or the organization’s efficiency and effectiveness. Collaborate with departments to not only identify these opportunities but develop plans to take action against them, tools to monitor progress, and a process to continue to learn and improve moving forward.
Job Responsibilities
STRATEGIC PROJECT MANAGEMENT
• Partner with department leaders (e.g. Concessions, Ballpark Ops, IS, etc.), Strategy & Analytics team members, and Market Research (where relevant) to assess current state of the business and identify growth or efficiency improvement opportunities
• Identify relevant best practices from within and outside of the industry
• Develop plans for implementing new approaches, tools, and strategies and gathering feedback to continuously improve
• Build tools and systems to monitor new approaches, tools, and strategies and measure their impact over time
• Develop clear documentation and partner to create transition plan to embed capability for on-going use of new approaches, tools, and strategies within the department
BUSINESS PLANNING
• Partner with department leaders to build tools and systems to support business planning process
• Develop inputs into budgeting and forecasting where relevant
PROCESS CREATION & IMPROVEMENT
• Assess prioritized business processes and identify opportunities to improve efficiency and/or efficacy
• Engage key stakeholders and synthesize internal and external best practices to inform process design
• Craft a plan to monitor and refine processes on an on-going basis
Fellowship Program Participation
• Engage actively in all on-boarding programming as well as on-going development activities, training and coaching
• Other duties as assigned by supervisor.
Job Requirements
Education & Experience
• A Bachelor’s degree in Business Administration, Economics or Statistics or other relevant field is required
• Experience within the sports/consumer packaged goods industry collaborating with internal sales, brand, and management teams is preferred.
• Superior strategic analysis competencies – performs sophisticated hypothesis-driven analysis with only broad oversight and passion to create decision tools to support business team
• Ability to understand implications of analysis and probe deeper when confronted with inconsistent or insightful findings
• Ability to draw well-integrated conclusions and tell a cohesive story from insights and analyses
• Understanding of statistics and experience in regression analysis.
• Advanced Microsoft Excel, Outlook, Word and PowerPoint skills. Knowledge of Tableau, SQL or R is a plus. Must have a strong interest to learn and use new software which improves work efficiency and output
Job Requirements
• Strong initiative and the ability to work well with others in a fast-paced, dynamic environment
• Excellent interpersonal skills and ability to partner and collaborate effectively with cross-functional partners
Standard Requirements
• Reads, speaks, comprehends and communicates English effectively in all communications.
• Represents the Cleveland Indians in a positive fashion to all business partners and the general public.
• Ability to develop and maintain successful working relationship with members of the Front Office.
• Ability to act according to the organizational values at all times.
• Ability to work with multicultural populations and have a commitment to fairness and equality.
• Ability to walk, sit or stand for an entire shift.
• Ability to work extended days and hours, including holidays and weekends.
• Ability to move throughout all areas and levels of the Ballpark.
• Ability to work in a diverse and changing environment.
• Occasional physical activity such as lifting and carrying boxes up to 25lbs..